Something gone wrong in your business? Find someone to blame fast…
How often does it happen in your business where you hear excuse after excuse about why things are not being done, why customers and not being treated correctly, missed deliveries, missed deadlines, wrong deliveries, wrong margins, low sales. After excuses very often come blame. Each team member want to blame someone else in their business or someone external to the business like the customer or the supplier or the minister for finance or the bank manager.?
If your business suffers from “Blame” and “Excuse” overload, you will find it extremely difficult to make a profit in your business. Its the same as playing a game of football with a group of uncommitted players. The only difference in the game of football is that they would be substituted immediately, or you as the manager would be removed by either the players or the board.
The opposite to tolerating “blame” and “excuse” is to introduce a system of “Ownnership” and “Accountability” to your business. More than anything else, this attitudinal and behavioural change will dramatically alter the result you are achieving in your business.
One word of warning – “The Change Has To Start With YOU” Are you ready and prepared to work harder on yourself so that you can lead a high performance team?