It can be very frustrating for business owners when team members simply will not do what is asked of them. This frustration is compounded even more when this attitude spreads to other team members and the business owner is fearful of the the team. This happens often – its a form of bullying. And the team member uses the threat of Employment Law as a tool to beat up on the owner.

So what can be done about this? The answer is lots but it does require some learning, some discipline and a measure of assertiveness.

Step 1. Understand the law and how it is also there to protect you. Take the time to read the Employers Guidelines that are written by ISME (Irish Small & Medium sized Enterprises Association) or the SFA (Small Firms Association)

Step 2. Make sure that every employee has a written Job Description that allows you some scope to change the role as your business changes.

Step 3. Give people clear goals and objectives either weekly, monthly or annuallly or all of the above.

Step 4 – When asking someone to do something in the business, be very clear with the instruction, set a timescale for completion and request that any problem with it be flagged early

Step 5  – Introduce accountability and check that work is being done

Step 6 – If the work is not being done having completed all the above, start issuing verbal and written warnings and make sure that the employee understands the seriousness of their actions.

Your objective is to drive the business in a particular direction. Your teams objectives should reflect this. If they choose to drive the business in a different direction you must take immediate action.

Sounds Simple – It is, but its not always easy. It gets easier if you persist and get outside your comfort zone. If you need help – call me – 087 222 0720

About the author,

Hi I’m Derek O’Dwyer. I have been an ActionCOACH for the last 18 years. I live in Clare and work with businesses around Ireland to take their business to the next level. I am passionate about business and providing help and advice. In the past 18 years I have worked with over 400 business owners helping them and their business. I adapt my coaching depending on what you and your business need. I find that each coaching relationship is different but as long as we understand that we have a common objective with timescales, positive things happen quickly. I am a firm believer i the concept of “what you can measure you can manage” and “what you measure you can improve”. Key performance indicators and accountability form the bedrock of my coaching platforms. If making more money from your business, working less hours in your business and having a great team running your business then it’s worth having a discussion with me. If you are willing to implement changes I will be there to help every step of the way. In terms of personal accolades and recognition I have been awarded ActionCOACH of the year in Ireland every year for the last ten years In 2019 I was inducted into the ActionCOACH Global Hall Of Fame I was global Rookie Coach of The Year in 2002 having achieved remarkable success as the first ActionCOACH in Europe. Many of my clients have also received awards from their peers for their business improvements.

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